My Cameras

I have paid the could storage service. How do I re-attach the camera with the plan after I detach it?

After you detach the camera, you still have the paid cloud storage service.

If you want to re-attach the camera with the paid cloud storage service, please follow the steps below!

 On a mobile device:

1. Click [Get it back]


2. Plug in your Beseye. Click [Camera plugged in. Let’s setup.]


3. Check your device connected to Wi-Fi and click [Connectes to Wi-Fi. Next.]


4. Please enter the Wi-Fi password and click [Go].


5. Check the volume up to the max level and click [Up to maximum volume. Next].


6. Check if the status indicator light on the lens is flashing green:

If it’s not flashing green, it means that your Beseye Camera is still warming up, just wait for a few more minutes!


7. Reminder: Your device will soon be making beeping sounds!

Your device will make beeping sounds. Please put the speaker on your device towards the camera lens and click [Phone is ready, next step!].


8. The Beseye Camera will then start connecting with your mobile device. Please wait for the load to complete, you will then be directed to the page for naming the Camera.

(Please check Step 11 to continue)

9. What should I do if the connection process fails?

Please unplug from power and re-plug, then check if the status indicator light on the lens is green and blinking. Also, make sure that the speaker of your device is less than 10 cm away from the camera lens. Once you've done that, repeat the procedures described in Step 5.


10. If reconnection fails again, please refer to the Setup Guidelines provided at the reference page in order to troubleshoot.

Please check if the statuses of your mobile device and Beseye Camera are compliant to the installation conditions described in the Setup Guidelines. Once verified, click [OK, let’s try this again].


11. Now you can name your Beseye Camera!

12. Congrats! You've finished setting up your Camera!

You can now unplug the cables and install your Beseye Camera at your desired location. We welcome you to enjoy the great services provided by Beseye and start recording precious moments and pictures from your life! Click [OK] to confirm.


Reference article:

What's cloud storage service?

How do I purchase the cloud storage service?

How do I review my cloud storage plan?

Why did my payment fail?



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