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I have paid the could storage service. How do I re-attach the camera with the plan after I detach it?

After you detach the camera, you still have the paid cloud storage service.

If you want to re-attach the camera with the paid cloud storage service, please follow the steps below!

 On a mobile device:

1. Click [Get it back]

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2.  Use the included power cable and adapter to plug your camera into a household power outlet and click [Next] to continue.

For the wireless method, implement 3 - 5.

For the wired method, please implement 6 - 7.

Wireless connection method (dynamic & static)

 3. Please go back to the Beseye app and select network connection (select wireless)

※ Please first confirm the mobile device's 2.4G Wi-Fi is connected.

4. Open the Wi-Fi setting page (this page only has an IOS mobile phone)

For dynamic IP, please press "next step." For static IP, then select static IP and fill in the static IP information.

  

5. Please enter the Wi-Fi password for the Wi-Fi account that your mobile device and Beseye Camera will be using. Once you're done, click [Go].

If there is no password, simply click [Next].

(after this process is complete, please skip steps 8 - 14 and continue with the pairing process)

For wired network connection (dynamic IP and static IP)

6. Please return to the Beseye app and select network connection (select wired connection)(please make sure the network cable is connected at this time)

 

7. For the wired network, directly press "next step" for dynamic IP. For static IP, press static IP and fill in the static IP information.

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(after completing this process, please complete steps 8 -14 to complete the pairing process)

"8. To ensure that the Beseye Camera can be successfully connected to your device, please maximize the sound volume of your device.
Once you're done, click [Next]."

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9. Make sure the status indicator light on the lens is flashing green:

Please check if the green light is twinking.

If the light is not flashing green, it would mean that the Beseye Camera is still warming up. You'll just need to wait for a few more minutes!

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10.Reminder: Your device will make the beeping sound.

Please put the speaker of you devise towards the camera lens and click on[Next].

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The Beseye Camera will then start connecting to your device. Please wait for the data to complete loading. You will then be redirected to the page for naming the Camera (Please check Step 12 to continue).

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11. What happens if the connection process fails?

Please unplug from power and re-plug, then check if the status indicator light on the lens is green and blinking.
Also, make sure that the speaker of your device is less than 10 cm away from the camera lens. Once you've done that, follow the procedure described in Step 6.

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 If reconnection fails again, please refer to the Setup Guidelines provided at the reference page in order to troubleshoot.

Please check if the statuses of your mobile device and Beseye Camera are compliant to the installation conditions described in the Setup Guidelines. Once verified, click [OK, Try again].

  

 

12. Now you can name your Beseye Camera!

13. Please select the lighting area.

Beseye camera will optimize artificial intelligence according to different fields.
In order to provide more accurate detection effect, the lighting area is divided into two types: home and commercial. Please select the lighting area of the camera!
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14. Congrats! You've finished setting up your Camera!

You can now unplug the cables and install your Beseye Camera at your desired location. We welcome you to enjoy the great services provided by Beseye and start recording precious moments and pictures from your life! Click [OK] to confirm.

 

Reference article:

What's cloud storage service?

How do I purchase the cloud storage service?

How do I review my cloud storage plan?

Why did my payment fail?

 

 

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