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How do I update my software?

When updating your software, make sure that your Camera is:

1. Successfully connected to a stable Wi-Fi

2. Connected to a power source.

※ If it is unplugged from a power source:

Connect the camera to a power source. Software updates should start automatically.

(Wait for the status indicator light next to the camera lens to turn solid green (not blinking) and then open your App to view the camera)

 

※ If camera was moved to another Wi-Fi area:

Bring your camera back to the last Wi-Fi area where a successful connection was made and connect the camera to a power souce. The software  update should start automatically.

(Wait for the status indicator light next to the camera lens to turn solid green (not blinking) and then open your App to view the camera) 

※ We would like to remind you that the recording will temperary stop during updates. The free update process will only take about 8 to 12 minutes. 

 

 

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