My Cameras
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How do I update my software?

When updating your software, make sure that your Camera is:

1. Successfully connected to the last Wi-Fi (the Wi-Fi network itself should also be stable)

2. Plugged in to a power source.

※ If the power cable were to be unplugged:

Replug the power. Software updates should commence automatically.

(Wait for the indicator next to the camera lens to turn green (not blinking) and then open your App to view the camera)

 

※ If moved to another Wi-Fi area:

Bring your camera back to the last Wi-Fi area where a successful connection was made and plug in the power. The software should update automatically.

(Wait for the indicator next to the camera lens to turn green (not blinking) and then open your App to view the camera) 

※ Beseye reminds you that the Camera video recording services will be suspended during Beseye Pro automatic updates. The free update process will take about 8 to 12 minutes. 

 

 

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