My Cameras

My Beseye Pro gets really hot during use. Do I need to send it for repairs?

Beseye Pro Cameras are plugged in to power for 24-hours of the day. It is only natural for the Camera itself to generate heat. The back of the camera is also furnished with a heat dissipating metal plate. This offers great cooling effects but may cause the device to feel hot. Temperature may go up to 43 degrees. But be rest assured. Such temperatures will be harmless to your residential environment.

To ensure usage safety, however, we recommend you placing the camera at a safe location far from the reaches of your children and pets.

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