1. Use your computer and click on this link: Login to the computer version of [My Camera].
Enter your account name and password and then click [Login].
2. Select the Camera of which's video that you wish to download.
3. You will see a timeline on the left. Click on the download button at the upper left corner.
4. After clicking [Download], enter the date and starting time of the video that you wish to download.
The system will start downloading all video files recorded within the following 10 minutes.
5. Just wait a while for the download to finish.
6. Once the video has been downloaded, click on the folder link at the bottom to start viewing the video that you have downloaded.