1. Use your computer and click on this link: Login to the computer version of [My Camera].
Enter your account name and password and then click [Login].
2. Select the Camera of which's video that you wish to download.
3. You will see a timeline on the left. Click on the download button at the upper left corner.
4. After clicking [Download], enter the date and starting time of the video that you wish to download.
The system will start downloading all video files recorded within the following 5 minutes.
5. Just wait a while for the download to finish.
6. Once the video has been downloaded, click on the folder link at the bottom to start viewing the video that you have downloaded.