Let’s review your Wi-Fi configurationsto see if they match the Beseye Pro pairing requirements!
1.Check that your Wi-Fi is 2.4GHz!
Beseye Pro supports 2.4GHz Wi-Fi, which is the world’s most common form of Wi-Fi connection.100% of Wi-Fi in the world support 2.4GHz settings. There is relatively less 5GHz Wi-Fi so this form of connection is currently not supported.
2. Check if Beseye Pro is connected to your Wi-Fi:
Switch on the cellphone Wi-Fi function and select the desired Wi-Fi connection.
3. Wi-Fi connection password: Check that you’ve entered the correct password.
4. Wi-Fi password encryption:
Please use WPA or WPA2 encryption which are considered more secure.