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What are the Wi-Fi requirements for using Beseye Pro?

Let’s review your Wi-Fi configurations to see if they match Beseye Pro's Wi-Fi requirements!

1.Confirm that your Wi-Fi is 2.4GHz!

Beseye Pro supports 2.4GHz Wi-Fi, which is the world’s most common Wi-Fi frequency. All Wi-Fi in the world supports 2.4GHz frequency. There is relatively less 5GHz Wi-Fi so currently we do not support 5GHz frequency.

2. Check if Beseye Pro is connected to your Wi-Fi:

Enable Wi-Fi connection on your mobile device and select the Wi-Fi account which the camera will be connected to.

3. Wi-Fi password: Check that you’ve entered the correct password.

4. Wi-Fi password encryption:

Please use WPA or WPA2 encryption which are considered more secure.


Reference articles:

How do I change my Wi-Fi wireless network settings?

I could no longer use my Beseye Pro Camera after switching to a new environment. What happened?

Is it possible to login and view live recordings from anywhere with available Wi-Fi connection?

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