My Cameras
Follow

What should I do if I forgot my password?

1. When you entered a wrong password, you may receive either one of the notifications shown below:

Verify and click on [OK].

 

2. At the login page, click [Forgot Password].

 

3. This will redirect you to the Forgot Password page. Insert the E-mail address that you have used for registration and click [Submit]. We will then send you an E-mail for resetting your password.

 

4. When you are redireted to this page, please check your mailbox.

 

5. Go to your mailbox and read the mail with title [Beseye] Account Password Reset and click on the [Password Reset Link] provided in the mail. 

If you did not receive an E-mail sent by no-reply@support.beseye.com after a few minutes, you should try checking your Junk mail box.

 

6. Please enter your new password and confirm by repeating it.

Once you are ready, click [Reset] to confirm the new password.

 

7. Once password reset is complete, you will be led to this page. You may now login to your Beseye App using the new password.

 

 

Reference articles:

I forgot my password and clicked on the [Forgot Password] link. However, I haven't received the E-mail that allows me to reset my password. What should I do?

How do I change my account?

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk