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What should I do if I forgot my password?

1. When you entered a wrong password, you may receive either one of the notifications shown below:

Verify and click on OK.



2. At the login page, click Forgot Password.




3. This will redirect you to the Forgot Password page. Insert the E-mail address that you have used for registration and click Submit. We will then send you an E-mail for resetting your password.




4. When you are redirected to this page, please check your mailbox.




5. Go to your mailbox and read the mail with title [Beseye] Account Password Reset and click on the [Password Reset Link] provided in the mail. 

If you did not receive an E-mail sent by after a few minutes, you should try checking your Junk mail box.




6. Please enter your new password and confirm by repeating it.

Once you are ready, click [Reset] to confirm the new password.




7. Once password reset is complete, you will be led to this page. You may now login to your Beseye App using the new password.




Reference articles:

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