Please check and verify the following:
1. [Registration status]: Check whether this Camera has been previously registered under another account name.
2. [Speaker volume]: Check the speaker volume of your mobile device (smart phone or tablet computer) and tune it up to the max level. Try to reduce or avoid background noise as well.
3. [Beeping distance]: The distance between the mobile device and Beseye Pro Camera should be kept at about 10 cm during Let it Bee TM .
4. [Wi-Fi status]:
5. [Status indicator]:
※ Check that the indicator light is green and blinking before initiating the pairing process.
※ Blue and blinking: The cellphone should be emitting signaling beeps when pairing with the camera.
※ For more information on the information provided by the status indicator lights, please refer to: